Frequently Asked Questions

HOW CAN I ORDER BLACKGOLD H2O FOR DELIVERY?


You can order directly on our website by navigating to SHOP and selecting your preferred BlackGold H2O purchase plan and quantity. Simply complete the customer order form and our team will contact you immediately to process your BlackGold H2O order! If you prefer, you can also reach us by calling +44 (0)333 344 8612.




HOW DO I GET WATER AUTOMATICALLY ON A MONTHLY BASIS?


You can order convenient monthly delivery of BlackGold H2O by signing up for our recurring subscription plan. Select a delivery plan convenient for you and once submitted, our team will contact you immediately to finalise your subscription order for a more smooth service. Delivery service will be 2-3 working days* after placing an order and will recur on that same day every month. Should you choose to modify your service please contact our support team on +44 (0)333 344 8612. *dependent on stock availability.




CAN I GET DELIVERY OF BLACKGOLD H20 WATER AT MY OFFICE OR BUSINESS LOCATION?


Yes. BlackGold H2O provides delivery service to homes, offices and business locations across the United Kingdom and internationally.




HOW DO I CANCEL MY ORDER/SERVICE ONCE IT HAS BEEN PLACED?


If you wish to cancel your one-time or subscription order, please call +44 (0)333 344 8612 as soon as possible. For recurring monthly orders, your cancellation will become effective with the next scheduled shipment. Please note that we are unable to cancel your one-time order once the product has shipped.





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